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Bosch Service Dashboard

Repairs, registration, and warranty all start here.

Request a repair, check its status, register new equipment, or manage warranty and claims - every task opens in the Bosch Service Dashboard, where your SingleKey ID keeps it all together.
OTC Tools is a Bosch Automotive Service Solutions brand.
  1. Request a repair

    Start a repair request for any OTC tool or shop equipment and receive a return authorization number.
  2. Check repair status

    Track an open repair, review the estimate and approve work already in progress.
  3. Register a product

    Register new tools and equipment to activate warranty coverage and speed up any future service.
  4. Warranty & claims

    Review warranty terms, submit a claim, or add extended coverage to your equipment.

Warranty

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Lifetime Warranty

OTC Limited Lifetime Warranty

Most OTC special service tools and shop equipment are covered for the life of the product against defects in materials and workmanship.
Coverage varies by product line. Check the manual for your part number, or ask technical support if you are unsure what applies.
OPTIONAL COVERAGE

Extended Service Contracts

Protect your investment after the factory warranty ends with extended coverage that helps you manage unexpected repair costs and lets you get back to running your business.

Benefits of Extended Coverage:
  • Peace of mind with predictable costs
  • Parts and labor coverage with no fees or deductibles
  • Multi-year savings
  • Responsive national support and factory-certified technicians

Contact us today to learn more.

Email: toolguard@bosch-automotive.com

Phone: 1-800-233-7055

Still need a person?

Technical help
tech@otctools.com
Tool isn't working, need setup help, or don't know the part number for a tool or replacement part
Sales & orders
inquiry@service-solutions.com
Pricing, availability, order status, or ordering when you know the part number.
Service & Repair
eservice@service-solutions.com
Questions about service, repair requests and open repair orders.
Service & Technical Support Hotline 1-800-533-6127 Mon-Fri 8:00am-8:00pm EST
Outside the USA & Canada: intlinquiries@service-solutions.com